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Registered: ‎02-25-2013

SAP Authentication 365 Error Codes

[ Edited ]

SAP Authentication 365 returns the following error codes:

Error Code

Failure Condition (Generate OTP)

Failure Message Body

GN01

This message is used when the telephone number is null or blank

The telephone number cannot be null.

GN02

If the telephone number is not in the E.164 format

The telephone number must have 2 to 14 numbers.

GN03

If the account ID is null or blank

The Account ID cannot be null.

GN04

If account validation fails, i.e., it doesn’t exists in the database

This Account is not valid.

GN05

If the token length is less than 4

The length of token cannot be less than 4.

GN06

If the token length is more than 9.

The length of token cannot be more than 9.

GN07

If the message body is empty

Message body cannot be Empty.

GN08

If time out doesn't satisfy the range values

Timeout value cannot be greater than 15 minutes (900 seconds) or less than 30 seconds.

GN09

If A2P hub couldn't send the SMS and failed to generate an order ID

No SMS Order ID was generated.

 

Error Code

Failure Condition (Validate OTP)

Failure Message Body

VL01

If a blank OTP is entered

One time password cannot be empty.

VL02

If while validation, the telephone no was left empty or doesn’t satisfy E.164 standards

The telephone number must have 2 to 14 numbers.

VL03

If the accountID is left blank

The Account ID cannot be null.

VL04

If no records were found for the provided accountID and telephone number combination for validation

No record was found for the provided verification parameters.

VL05

If the entered PIN time out period gets expired

The entered PIN has expired.

VL06

If entered PIN is wrong

Wrong PIN entered. No of tries remaining : #NoOfTriesRemaining

VL07

If maximum tries for the generate PIN is finished

The maximum number of tries for this pin been reached. Please generate another pin.

VL08

If the pin entered has been already used

This PIN might have been already used.

For HTTP error codes please refer to the HTTP Error/Status Codes article in the Enterprise Services knowledgebase:

https://community.sapmobileservices.com/t5/Enterprise-Services-Support-Knowledgebase/HTTP-Error-Stat....

Shahzad Ismail
Community Manager – SAP Digital Interconnect