Reply
Highlighted
SAP Mobile Services Employee
Posts: 4
Registered: ‎04-05-2017

SAP Engagement 365 - User Guide

The SAP Engagement 365 platform is a streamlined and powerful toolset for performing marketing, research and customer relationship management via mobile SMS and WAP technology. The platform makes it easy for you to manage customer contact information in an extensible way, then create flexible contact group definitions to handle the selection of matching contacts to be sent an outbound message or to take part in a survey.

The SAP Engagement 365 - User Guide attached below, introduces many of the common concepts available across the application and provides a glossary for more detailed instruction on specific options: