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SAP Mobile Services Employee
Posts: 27
Registered: ‎03-14-2013

My server cannot receive any data from the device?

The SAP IoT Connect 365 Mobile Core will announce the recommended DNS server during the PDP context activation. Therefore, please ensure your device does not have a pre-configured DNS server.

When connected outside the private static IP address space (i.e. outside of a VPN tunnel), in order to establish data connection between your server and the device, please add the following IP to the white-list of your server's firewall - 52.208.33.132. You shall see incoming connection requests from this IP, which is associated publicly with your device's private static IP.